Online services supporting nearly 250 million players

Launch, operate, and scale great games.
One SDK. Everything is included.

Any engine. Any store. Any platform.

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About Epic Online Services

With Epic Online Services, we're making it easier and faster for developers to successfully launch, operate, and scale high-quality games. As a game developer ourselves, we've tackled numerous hard problems over the years. With Epic Online Services, we're sharing the fruits of our labor with the rest of the development community for free.

Epic Online Services will work across any engine, any store, and are designed to be integrated with any major platform. With a single SDK, you can easily access any of the services offered by Epic.

Free cross-platform services

Providing you with the essential framework for friends lists, voice communications, achievements, and more—for free

At Epic, we believe in open platforms. By breaking down walled gardens, we help you give players a unified, cross-platform social experience.

Available now

  • Game analytics:Store telemetry about your players and their gameplay to understand and boost retention and engagement. Our dashboards help you make data-driven decisions in real time.

  • Ticketing system:Connect directly with players through integrated customer support tools that tie tickets to a player’s profile. Provide high-quality personalized support by accessing player data from a single dashboard.

Coming soon

  • Player reports:Allow players to report others for positive or negative in-game behavior. Developers can also gain valuable feedback directly from the community.

  • Player data storage: Store and enumerate arbitrary game data on behalf of authorized players.

  • Achievements, leaderboards & stats: Keep track of individual and global player statistics, award in-game achievements, and rank players on leaderboards.

  • Communications: Enable in-game communication between players across any platform.

  • Parties:Enable players to form groups and play together.

  • Overlay:Provide a unified overlay for friends and other online services that are available to the player across different games and engines.

  • Matchmaking:Set up game matches for individual players or predetermined groups.

  • Player identity:Enable players to log in and connect with others across different platforms.

  • Player inventory: Manage player inventories, including purchases across different game stores.

Online Services FAQ

  • Why is Epic Games providing online services?

    Building a great game is only half the battle. Successfully scaling your game requires numerous back-end services, together with the infrastructure required to manage them. In order to help you succeed, we are sharing our existing technology in this area, and continuing to further develop and extend it.

  • Epic Online Services are free, so what’s the catch?

    There is no catch. We built these services for Fortnite and are now operating at enormous economies of scale. We also rely on these services for our store and engine, and we are happy to offer them to game developers for free with the goal of encouraging wider adoption of all of Epic’s offerings.

  • What will Epic do with data from my game?

    At Epic, we value the confidentiality of your data and believe that your player data is your own. We understand how important it is for you to control how data is collected, used, and stored for your games. Epic will only access your player data for the purpose of improving or providing these services to you. We're committed to making Epic Online Services a powerful tool you can leverage to better remain in control of your data, including:

    • Offering end-to-end encryption to protect game data, such as stored in player inventory or player data storage, where technically feasible. The encryption key will be your own to give you confidence that Epic cannot access your protected game data.

    • Treating your game's most sensitive analytics data as confidential. We view your proprietary game metrics as your data, and will not share them with Epic's game development teams or other third parties without your authorization.

    Note that Epic platform data, such as game-independent user accounts, and Epic friends and social graph, is controlled by Epic and will be available across any games that use these services.

  • How do I sign up for Epic Online Services?

    If you are interested in the available online services, click the GET STARTED NOW button, then create an Epic Games account or log in to your existing one. From there, you will be prompted to review and agree to the Epic Games Online Services EULA. Once you have completed that step, you’re all set to start downloading the SDK and integrating it into your video game.

  • If my game was developed with Unity, will I be able to use Epic Games Online Services?

    Yes. You can integrate the SDK with a video game that uses any game engine, including Unity. We will release dedicated SDK integrations for the major game engines in the coming months.

  • What platforms will Epic Online Services support?

    Epic Online Services will initially come with built-in support for Windows, Mac, and Linux. PlayStation, Xbox, Android, Switch, and iOS support will be added in the coming months.

  • Where do I get support for Epic Online Services?

    We offer help for Epic Online Services through our community support site.
  • When can I use these online services?

    You can already use the Game Analytics and the Ticketing Systems services today by signing up for Epic Online Services. For dates relating to additional r services, we will be sharing our definitive plans and updated vision for the future of Epic Online Services at GDC 2020.