Manage Pages

Create and manage product pages

Are you a Closed Beta partner? If you are not participating in the Closed Beta release, you can access documentation by using your Epic Games account to sign in to the Knowledge Base.

The Pages overview page allows you to view and manage existing pages for your product and create new pages.

  • The first action completed here for each new product is to configure the Product Home Page.

  • Most other pages are automatically created when you create an offer and will display here.

  • You can also create other pages here, such as an FAQ page page.

Configure the Product Home Page

Digital assets and information collected for the Product Home page are the first items a player will see when visiting your Product Details Page. This page is set up after Store Configuration.

  1. Go to Product > Pages > Product home > Edit page

  2. Provide the mandatory and optional.

Asset Guidelines

  • For asset specifications, best practices, and color recommendations, refer to the Epic Games Store Brand Guidelines.

  • We recommend you update your assets periodically, particularly for product updates.

  • If you have a beta, early release, or pre-purchase product, or special offer event, we recommend displaying those assets first in the Featured Media and Gallery sections.

  • Minimize the use of text on your assets, as they will be used for all regions.

Mandatory Information

Featured Media

Assets in the Featured Media section are the first items a player will see when visiting your Product Details Page.

  • This section supports up to 20 videos or images, but we recommend uploading around six of your most impactful assets that highlight the art and features you want users to see right away.

  • Featured media is most effective when viewed not only as a way to relate the art style of your product, but also gameplay features and experience that a user can expect.

About

The About section of the Product Home is where you can provide a full description of your product, without the character limitations of the Short Description field. This section must include at least one text section; images are optional.

Optional Information

Assets in the Gallery show off your product, including gameplay screenshots or marketing materials. You can upload up to 20 images for your Gallery.

Videos and Closed Captioning

When you upload a video asset as featured media for your page, you will have the option to add a Closed Caption file to support accessibility for your video.

  • Adding closed captions is not required.

  • Closed captioning must be submitted as a .vtt file, and file size is limited to 4 MB.

  • If you choose to add a closed caption file for a video you have already uploaded, you can do so by configuring video elements within the Edit Page functionality.

  • Localization is not currently supported for closed captions.

Create an FAQ Page

Frequently asked questions (FAQs) provide information about the state of your product and what they can expect for future growth, opportunities to participate in providing feedback, as well as answers to common player questions and concerns. You can also use FAQs to provide information about a Closed Access phase, an ongoing promotion, or a core feature that requires additional steps, such as Online Play or in-game purchases.

You can create only one FAQ page per product.

  1. Go to Product > Pages > CREATE NEW PAGE > FAQ page > NEXT

  2. Enter a separate Question and Answer. You can add up to 25 FAQs.

FAQs for Early Access Releases

FAQs are required for Early Access releases, as they provide information about the state of your product and what they can expect for future growth, as well as opportunities to participate in providing feedback.