Known Issues

Known issues in the Epic Games Store publishing tools

1 min to read

Known Issues

  • Display Name – Entered when creating a product is only used within the Developer Portal. A future update will make the naming of this field more specific.

  • Push to Stage – May take several minutes after making even small changes. If the submission is still processing after 10 minutes, please create a case.

  • Localization template – At this time, before uploading localization content, you will need to remove columns for any languages you have not translated.

  • Agreements – You cannot use a screen magnifier or operating system dictation feature to assist you when you view an agreement.

How to Get Support

If you need support from the Epic Games Store team during the process, you can create a case.

Please be aware that you will not be able to create cases until you have completed the onboarding process. If you have issues accessing the case creation page, please reach out to your business support contact.

Your Feedback Is Important

Epic Games would like your feedback on the tools and publishing process. We may contact you directly, and you can also give us feedback by creating a case.