When purchasing a product on the Epic Games Store, users are given the choice to opt-in to email notifications about that product. At any time, you may request the list of email addresses of users who have opted in to receive notifications about your product. Obtaining this list allows you to conduct outreach and other email marketing beats geared toward users who have expressed interest in your product.
In order to receive the email marketing subscriber list, your organization owner must accept the Epic Games Store - Email Sharing Rider. To learn more, review Manage Agreements.
Requesting the Email Subscriber Marketing List
To request your email subscriber marketing list, create a private discussion on our Developer Support site and set the subject to Email Opt-In Delivery Request.
You must track opt-out requests independently from this list. We can only provide a history of Epic Games Store users who have ever opted in to receive updates about your product.